CUSTOMER SERVICE

General terms of sale

On this page, you can find the terms of sale applied by Kara Sardegna.
There are details regarding the purchase procedures, terms of payment, safety, progress of the order, shippings, cancellations, withdrawals and, in general, all the information needed by the customers, either individuals or companies.
Note: Kara Sardegna has the incontrovertible right to modify at any time the present conditions; for this reason, the customers are invited to read them carefully in advance.

Customer care
How to buy
Order form
Order cancellation
VAT and currency
Shipping and delivery
Contribution administrative costs for shipments Community
Payment options
Online transactions security
Warranty
Right of withdrawal
Frequently asked questions (FAQ)
Privacy policy
Customer's reviews

Payment options

Kara Sardegna accepts payments from all over the world by the credit cards VISA, MASTERCARD, American Express, PayPal.

The online payments take place at the conclusion of the order transaction in a safe and protected procedure ensuring the privacy on the transmission of the credit card information, which will not be shown to anyone.
For the customers non resident in the Euro Area, the amount of the order will be changed automatically from the bank.

For all the orders in Italy, San Marino and the Vatican, it is possible to make a payment on delivery: in this case there will be an added cost of € 4,96 for each 60 Kilos. This amount will be shown in your order summary.
The payment on delivery can be made by cash or by not-negotiable cheque addressed to TNT.
Note: It is possible to choose this term of payment only selecting the transportation by surface.

You can pay by bank transfer at the order of:

Cortesa S.r.l.
VAT number: 02234650907
Unique member: Geasar S.p.A.
Aeroporto Olbia Costa Smeralda, 07026, Olbia (SS)

Banca di Credito Sardo, Olbia (SS)
IBAN IT25W0305984981100000002525
BIC BCITIT3C

Please send a copy of the transfer order and order's ID by fax (+39) 0789563401 within 5 days.
After this time has runned up, Kara Sardegna is not able to guarantee the availability of the requested products.