CUSTOMER SERVICE

General terms of sale

On this page, you can find the terms of sale applied by Kara Sardegna.
There are details regarding the purchase procedures, terms of payment, safety, progress of the order, shippings, cancellations, withdrawals and, in general, all the information needed by the customers, either individuals or companies.
Note: Kara Sardegna has the incontrovertible right to modify at any time the present conditions; for this reason, the customers are invited to read them carefully in advance.

Customer care
How to buy
Order form
Order cancellation
VAT and currency
Shipping and delivery
Contribution administrative costs for shipments Community
Payment options
Online transactions security
Warranty
Right of withdrawal
Frequently asked questions (FAQ)
Privacy policy
Customer's reviews

Online transactions security

The credit card details you enter and send are received by the exceptionally secure servers of Numera S.p.A. and Banca di Sassari S.p.A..
The servers that are used to process the transactions are 128-bit SSL (Secure Socket Layer) enabled. SSL technology encrypts your details, making it impossible for anyone but Banca di Sassari S.p.A. to decode them.
Whenever you are entering your credit card details, you can do your bit to ensure security at your end by checking that the 'lock' symbol is displayed in your browser window.
The presence of this lock guarantees that the SSL is active.

If you use Microsoft Internet Explorer™ or Mozilla Firefox™, the lock will appear in the bottom right-hand corner of the window, and the Security Tab in the navigation bar at the top of the window will be enabled.

No matter which browser you use, the start of the URL address will change from http to https.