CUSTOMER SERVICE

General terms of sale

On this page, you can find the terms of sale applied by Kara Sardegna.
There are details regarding the purchase procedures, terms of payment, safety, progress of the order, shippings, cancellations, withdrawals and, in general, all the information needed by the customers, either individuals or companies.
Note: Kara Sardegna has the incontrovertible right to modify at any time the present conditions; for this reason, the customers are invited to read them carefully in advance.

Customer care
How to buy
Order form
Order cancellation
VAT and currency
Shipping and delivery
Contribution administrative costs for shipments Community
Payment options
Online transactions security
Warranty
Right of withdrawal
Frequently asked questions (FAQ)
Privacy policy
Customer's reviews

Cancellation of the order

It is possible to cancel the orders which are not shipped as yet being in touch with the Customer Service.
The Kara Club's members can cancel their order entering the personal order's database in the reserved area.

In case of a payment with credit card, Kara Sardegna will request the immediate cancellation of the transaction and the refund of the amount paid.