CUSTOMER SERVICE

General terms of sale

On this page, you can find the terms of sale applied by Kara Sardegna.
There are details regarding the purchase procedures, terms of payment, safety, progress of the order, shippings, cancellations, withdrawals and, in general, all the information needed by the customers, either individuals or companies.
Note: Kara Sardegna has the incontrovertible right to modify at any time the present conditions; for this reason, the customers are invited to read them carefully in advance.

Customer care
How to buy
Order form
Order cancellation
VAT and currency
Shipping and delivery
Contribution administrative costs for shipments Community
Payment options
Online transactions security
Warranty
Right of withdrawal
Frequently asked questions (FAQ)
Privacy policy
Customer's reviews

Warranty

Kara Sardegna guarantees that the products delivered are the same you can see in the website, and the material used for packing is intact at the moment of the delivery.
If the product would result altered or not edible (in case of foodstuffs), Kara Sardegna commits itself to change the goods with new products at its own expenses within 30 days from the date of delivery.